FAQ

FAQ

If you don’t find the answer to your question, please email us through the contact page
https://www.cauldron-films.com/pages/contact-us

  • Everything is charged at the time of the order
  • All Items that are ordered together, will ship together. 
  • We will be shipping orders in a box ! 
  • For Domestic Orders we ship First Class, Media Mail and Priority Mail depending on your location. We charge a flat $5 for all shipping 
  • We Currently only ship to North America.  If you are interested in ordering from outside of North America, please see our retail partner DiabolikDVD.com 
  • We can only offer store credit for any cancellations.   Unfortunately we are not able to offer refunds on any orders. 
  • All preorder product information is subject to change including content and release dates. 
  • All Cauldron releases are fully pressed and not BDr